Privacy Policy

Last updated: 10 August 2026

1. Introduction

DigiMatch operates the digital marketplace platform at digimatch-pro-hub.base44.app ("the Platform"). We connect clients seeking digital services with professionals who provide them.

This Privacy Policy explains how we collect, use, store, and share your personal data. We comply with UK GDPR and the Data Protection Act 2018.

2. Data We Collect

2.1 Data you provide directly

• Account information: Name, email, password, phone number
• Profile information: For professionals — business name, services, portfolio, bio, location, photo
• Project details: Category, description, budget, timeline
• Communication: Messages between clients and professionals
• Payments: Processed via Wix Payments (we don't store card details)

2.2 Data collected automatically

• Usage data: IP, browser, device, pages visited
• Cookies: session, auth, analytics
• Approximate location via IP

2.3 Data from third parties

• OAuth providers (e.g. Google)
• Wix Payments — payment confirmation and subscription status

3. How We Use Your Data

We process your personal data for the following lawful purposes:

• Service provision: matching, quotes, communication
• Account management: payments, subscriptions
• Communication: notifications, lead alerts
• Improvement: analytics, matching algorithm
• Security: fraud prevention, abuse monitoring
• Legal compliance

4. Legal Basis

Under UK GDPR, we rely on the following lawful bases:

• Contract: to provide the service
• Consent: marketing, cookies (withdrawable)
• Legitimate interests: security, improvement
• Legal obligation: tax records

5. Data Sharing

We do not sell your data. We share data only in these circumstances:

• Between users: project details shared with matched professionals
• Service providers: Wix Payments, hosting, email — with strict data processing agreements
• Legal authorities: when required by law

6. International Transfers

Data stored primarily in UK/EEA. Transfers outside use Standard Contractual Clauses.

7. Data Retention

We keep your data while your account is active. After deletion:

• Profile/project data deleted within 30 days of account closure
• Transaction records kept 7 years for tax compliance
• Anonymised analytics data retained indefinitely

8. Your Rights (UK GDPR)

Under UK GDPR, you have the following rights:

• Access: request a copy of your data
• Rectification: correct inaccurate data
• Erasure: right to be forgotten
• Restriction: limit processing
• Portability: data in readable format
• Objection: object to legitimate interests
• Withdraw consent: at any time

To exercise these rights, contact privacy@digimatch.co.uk.

9. Cookies

We use cookies for:

• Essential cookies: authentication, session — required
• Analytics cookies: understand usage — optional
• Preference cookies: language, theme

You can manage cookies via your browser settings. Essential cookies cannot be disabled.

10. Data Security

We implement appropriate technical and organisational measures:

• TLS/HTTPS encryption and at rest
• Regular security assessments
• Access controls
• Secure payments via Wix Payments (PCI DSS)

No system is 100% secure but we use industry best practices.

11. Children's Privacy

Platform is for 18+. We don't knowingly collect data from minors.

12. Changes to This Policy

We may update this policy. Significant changes notified via email.

13. Contact